TERMS AND CONDITIONS OF SALE AND USE
VCare Services, LLC — vcareservicesllc.com
Effective Date: May 13th 2026 | Last Updated: May 13th 2026
These Terms and Conditions of Sale and Use (the “Terms”) govern your access to and use of the website operated by VCare Services, LLC (“VCare,” “we,” “us”) located at vcareservicesllc.com(the “Site”), and any purchase of products or services from VCare through the Site or in person at our physical retail location in Pasadena, Texas. By accessing the Site, placing an order, or otherwise interacting with VCare, you (“you,” “Customer,” “user”) agree to be bound by these Terms. If you do not agree, do not use the Site or place an order.
THESE TERMS CONTAIN IMPORTANT PROVISIONS THAT LIMIT VCARE'S LIABILITY, REQUIRE MANDATORY MEDIATION AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS FOR DISPUTES THROUGH THE TEXAS JUSTICE CENTER IN HARRIS COUNTY, TEXAS, WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS, AND PLACE FULL RESPONSIBILITY ON YOU FOR COMPLIANCE WITH ALL APPLICABLE LAWS INCLUDING THOSE OF ANY JURISDICTION TO WHICH YOU TRANSPORT OR USE OUR PRODUCTS. PLEASE READ CAREFULLY.
1. ACCEPTANCE OF TERMS
By using the Site, creating an account, or placing an order, you represent that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding agreement between you and VCare. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case “you,” “Customer,” and “user” shall refer to that entity.
2. ABOUT VCARE AND LICENSING DISCLOSURE
VCare Services, LLC is a Texas limited liability company headquartered at 1116 W. Pasadena Fwy Rd., Pasadena, TX 77506, operating both a physical retail location and an online storefront. Online sales of FIFA-licensed merchandise through the Site are conducted in connection with our physical retail operations in Pasadena, Texas, consistent with the scope of authorization granted under the FIFA licensing chain.
FIFA-licensed merchandise offered through the Site is distributed by VCare as a Sub-Authorized Buyer under Independent West Coast Stores, an authorized FIFA retailer operating under the licensing rights of Constellation Duo, an authorized FIFA licensee. All FIFA names, marks, logos, emblems, and intellectual property remain the exclusive property of Fédération Internationale de Football Association (FIFA) and its licensors. Nothing on the Site or in these Terms grants you any right, license, or interest in FIFA's intellectual property.
3. ELIGIBILITY
To use the Site or place an order, you must be at least eighteen (18) years of age and have the legal capacity to enter into a binding contract. If you are under 18, you may only use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms. VCare reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.
4. ACCOUNT REGISTRATION
Certain features of the Site may require you to create an account. You agree to provide accurate, current, and complete information, to maintain the security of your password, and to accept all responsibility for activity that occurs under your account. You agree to notify VCare immediately of any unauthorized use of your account. VCare is not liable for any loss or damage arising from your failure to safeguard your credentials.
5. PRODUCTS, PRICING, AND AVAILABILITY
VCare offers officially licensed FIFA World Cup 2026 apparel and related merchandise, including short-sleeve t-shirts, long-sleeve t-shirts, hoodies, and hats, in country-themed designs (including but not limited to USA, Mexico, Spain, Portugal, France, Germany, England, Brazil, Argentina, Korea, and Netherlands), in sizes XS through XXL, subject to availability. Product designs, available countries, color options, and stock levels may change without notice.
All prices are listed in U.S. Dollars and are subject to change without notice. We make reasonable efforts to display product descriptions, images, colors, and pricing accurately; however, VCare does not warrant that descriptions or other Site content are accurate, complete, reliable, current, or error-free. Colors, fits, and sizing may vary due to manufacturing variation, display settings, and photography.
In the event of a pricing or descriptive error, VCare reserves the right to cancel or refuse any order placed for a product listed at the incorrect price or with incorrect information, whether or not the order has been confirmed and a charge applied. If a charge has been applied, VCare will issue a refund of the incorrectly charged amount.
6. ORDERS, PAYMENT, AND ORDER ACCEPTANCE
Your submission of an order through the Site or by signed order sheet constitutes an offer to purchase. All orders are subject to acceptance by VCare. We may, at our sole discretion, decline or cancel any order for any reason, including suspected fraud, inventory limitations, pricing errors, or compliance with applicable law or FIFA licensing requirements. An order is not accepted until you receive a written order confirmation from VCare; an automated acknowledgment of receipt does not constitute acceptance.
You agree to pay all charges, applicable taxes, and shipping and handling fees associated with your order. Payment must be made by an accepted payment method at the time of order. You represent and warrant that you are authorized to use the payment method submitted and that all payment information is true and accurate. Texas sales tax will be added where required by law.
7. BULK AND WHOLESALE ORDERS
Bulk and wholesale orders are subject to the following additional terms, which may be modified at VCare's discretion based on the order sheet in effect at the time of order:
• Minimum order quantities apply by product category. The current minimum for short-sleeve and long-sleeve t-shirts is forty (40) pieces per order. Minimums for hoodies and hats are as posted at the time of order.
• Each order is limited to merchandise representing a single country-themed design. Combining multiple country designs in a single order is not permitted.
• Mix-and-match sizes are permitted within an order, subject to size availability.
• Mix-and-match colors may be offered subject to availability; VCare does not guarantee any specific color combination.
8. SHIPPING, DELIVERY, AND RISK OF LOSS
Shipping and delivery terms are as follows, subject to change and to the specific terms displayed at checkout or on the order sheet at the time of order:
• Houston and surrounding areas: Free delivery.
• Other locations: Additional delivery charges apply, calculated based on destination and order size.
• Estimated delivery time: Three (3) to seven (7) days following order acceptance. Estimated delivery dates are estimates only and are not guaranteed.
Orders may be fulfilled by VCare directly or by third-party logistics, print-on-demand, or fulfillment providers engaged by VCare. VCare is not responsible for delays caused by carriers, weather, customs, force majeure, or other circumstances beyond its reasonable control.
Title to and risk of loss for products pass to you upon delivery to the carrier at VCare's or its fulfillment partner's facility. You are responsible for inspecting products upon receipt.
9. RETURNS, EXCHANGES, AND REFUNDS
VCare's returns policy is as follows:
• No cash refunds. All sales are final.
• Replacements are provided only for goods damaged in transit or received with a verified manufacturing defect.
• All claims for damaged or defective goods must be submitted in writing to VCare within three (3) days after delivery, with photographs and the original order reference. Claims submitted after the three-day window are not eligible.
• Return shipping costs for any returned items are the sole responsibility of the Customer.
• Items that have been worn, washed, altered, decorated, or removed from original packaging are not eligible for replacement.
Where required by law, this policy is modified to the minimum extent necessary to comply with such law in the applicable jurisdiction.
10. CUSTOM PRINTING AND PERSONALIZATION
VCare may, at its discretion, offer personalization services including printing of company logos or other approved third-party marks on apparel in approved locations on the garment for an additional fee. Custom printing is subject to:
• Restrictions imposed by the FIFA licensing chain. The FIFA mark itself remains unmodified in its primary location and may not be combined, altered, recolored, or encroached upon. Third-party logos may only be placed on a separate, dedicated panel of the garment (such as sleeve, back, or side panel).
• Customer's written representation and warranty that Customer owns or has the right to use any logo or mark provided to VCare for printing.
• Customer's indemnification of VCare against any claim arising from VCare's use of Customer-supplied marks.
• VCare's right to refuse any custom printing request for any reason, including unavailability of approved placement, licensing restrictions, or content VCare deems unsuitable.
Custom-printed orders are non-returnable except for VCare's verified manufacturing error.
11. INTELLECTUAL PROPERTY RIGHTS
The Site and all content, design elements, layouts, text, graphics, images, logos, photographs, audio, video, software, and the selection and arrangement thereof (collectively, the “VCare Content”) are owned by or licensed to VCare and are protected by United States and international copyright, trademark, trade dress, and other intellectual property laws. The “VCare,” “VCare Services,” and “VCare Global Business Consultancy” names and logos are trademarks of VCare Services, LLC.
FIFA-related marks, including without limitation the FIFA name and emblem, the FIFA World Cup name and emblem, and any official tournament, mascot, trophy, or event marks, are the property of FIFA and are used solely in connection with officially licensed merchandise authorized through the licensing chain identified in Section 2. No use of FIFA marks by any user is permitted beyond the personal use of the physical product purchased.
You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only. You may not copy, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, or sell any portion of the Site or VCare Content without VCare's prior written consent.
12. FIFA LICENSED MERCHANDISE — SPECIAL PROVISIONS
Products bearing FIFA marks are sold subject to the requirements of the applicable FIFA licensing chain. By purchasing such products, you acknowledge and agree that: (a) you obtain only the physical product, and no rights in or to FIFA intellectual property; (b) you may not alter, modify, deface, recolor, or otherwise tamper with FIFA marks on the product; (c) you may not use FIFA marks in any advertising, promotion, social media campaign, or commercial activity; (d) you may not represent yourself as affiliated with, sponsored by, or endorsed by FIFA; and (e) you may not resell the product in violation of any applicable licensing restriction or for the purpose of counterfeiting, gray-market distribution, or unauthorized commercial exploitation.
13. INTERNATIONAL USE, EXPORT, AND COMPLIANCE WITH APPLICABLE LAWS
VCare sells its products from the State of Texas, United States of America. VCare does not control where Customers transport, ship, carry, gift, resell, or use products after delivery. By purchasing any product, you acknowledge, represent, and agree that:
• You are solely responsible for compliance with all federal, state, local, and international laws, regulations, customs requirements, import restrictions, duties, taxes, and licensing rules applicable to your possession, transport, use, or resale of any product, including in any country to which you take, ship, or distribute the product.
• VCare makes no representation or warranty that products may lawfully be imported into, sold in, or used in any jurisdiction outside the United States, or in any specific U.S. jurisdiction. Country-themed designs do not constitute authorization to import or distribute the product in the depicted country.
• VCare has no responsibility for, and no involvement with, any post-sale transport or use of a product by a Customer or any third party. Any consequences of such transport or use, including without limitation customs seizure, fines, denial of entry, or infringement claims in any jurisdiction, are the Customer's sole responsibility.
• You agree to comply with all U.S. export control laws, including the Export Administration Regulations and applicable economic sanctions administered by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC). You represent that you are not located in, and will not transport products to, any jurisdiction subject to a comprehensive U.S. embargo, and that you are not a person or entity with whom U.S. persons are prohibited from doing business.
• Customer agrees to indemnify and hold VCare harmless from any and all claims, fines, penalties, costs, and expenses arising out of or relating to Customer's transport, use, or distribution of products outside the location of delivery, or Customer's violation of any law in any jurisdiction.
14. USER CONDUCT AND PROHIBITED USES
You agree not to use the Site, or any product purchased through the Site, in any manner that:
• Violates any applicable federal, state, local, or international law or regulation;
• Infringes or misappropriates the intellectual property or other rights of any third party, including FIFA;
• Is fraudulent, deceptive, abusive, harassing, threatening, defamatory, obscene, or otherwise objectionable;
• Interferes with or disrupts the Site, our servers, or the security of any system or network;
• Attempts to gain unauthorized access to any portion of the Site, accounts, or related systems;
• Uses any robot, spider, scraper, or other automated means to access the Site without our express written permission;
• Resells products in any unauthorized commercial channel or for the purpose of counterfeiting, deceptive marketing, or unauthorized commercial exploitation.
15. USER SUBMISSIONS AND REVIEWS
If you submit reviews, comments, photographs, suggestions, ideas, or other content to the Site (“User Content”), you grant VCare a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable, transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media. You represent that you own or control all rights in your User Content and that the User Content does not violate these Terms or any third-party rights.
16. PRIVACY
Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and disclose personal information. By using the Site, you consent to the collection and use of your information as described in the Privacy Policy.
17. THIRD-PARTY LINKS AND SERVICES
The Site may contain links to or integrations with third-party websites, services, or providers (including payment processors, shipping carriers, fulfillment partners, and licensing partners). VCare does not own, operate, or control such third parties and is not responsible for their content, products, services, privacy practices, or policies. Your interactions with third parties are solely between you and that third party.
18. DISCLAIMERS
THE SITE AND ALL PRODUCTS, CONTENT, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VCARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.
VCare does not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components, that defects will be corrected, or that any product description, image, or representation is complete or accurate. Some jurisdictions do not allow the exclusion of certain warranties; in such jurisdictions, the foregoing disclaimers apply to the maximum extent permitted by law.
19. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VCARE, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, SUPPLIERS, OR FULFILLMENT PARTNERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SITE, ANY PRODUCT, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF VCARE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
VCARE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, THE SITE, OR ANY PRODUCT, FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU TO VCARE FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM IN THE NINETY (90) DAYS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).
20. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless VCare, its officers, directors, members, employees, agents, affiliates, licensors, suppliers, and fulfillment partners from and against any and all claims, demands, actions, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Site or any product; (b) your breach of these Terms; (c) your violation of any law (including the laws of any jurisdiction to which you transport, ship, or distribute a product) or the rights of any third party, including FIFA or other licensors; (d) your User Content; or (e) any logo or mark you provide to VCare for custom printing.
21. DISPUTE RESOLUTION — MEDIATION THEN ARBITRATION (TJC)
All disputes arising under these Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to principles of conflict of laws. In the event a dispute arises out of or relates to these Terms, or the breach thereof, and if the dispute cannot be settled through negotiation within fourteen (14) days, the parties hereby agree first to attempt in good faith to settle the dispute by mediation administered by the Texas Justice Center in Harris County, Texas (the “TJC”) under its applicable mediation rules before resorting to litigation or some other dispute resolution procedure. Either party may initiate mediation by contacting the TJC (www.tjcadr.com), after which the other party shall promptly cooperate with the TJC regarding scheduling mediation. Both parties shall immediately submit the applicable case management fee to the TJC so that mediation can promptly ensue. If mediation is unsuccessful, then the parties to these Terms will submit all disputes arising under these Terms to arbitration in Harris County, Texas before a single arbitrator of the TJC in accordance with the TJC Rules of Arbitration. The issue of arbitrability shall be exclusively determined by the arbitrator(s). The arbitrator shall be selected by application of the rules of the TJC, or by mutual agreement of the parties, except that such arbitrator shall be an attorney admitted to practice law in Texas. No party to these Terms will challenge the jurisdiction or venue provisions as provided in this section. Nothing contained herein shall prevent the party from obtaining an injunction.
22. ADR FEES
The parties hereto agree to share the fees of mediation or arbitration equally, including any mediator, arbitrator, room rental, administrative, or other fees chargeable by the TJC according to the TJC rules in place at the time the dispute is submitted for mediation or arbitration. The parties hereto agree to pay, in advance, any filing or required administrative fees, or any retainer required by the TJC, mediator(s), or arbitrator(s). Failure to promptly pay fees as described herein shall be considered a material breach. If any party must obtain relief from a court of competent jurisdiction to enforce the other party's payment of fees, the enforcing party shall be entitled to its attorneys' fees and costs for enforcing this paragraph, and may seek recovery of said fees by Court order or arbitral award.
23. CLASS ACTION WAIVER; JURY TRIAL WAIVER
TO THE FULLEST EXTENT PERMITTED BY LAW, ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS. YOU AND VCARE EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, COLLECTIVE ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION OF ANY KIND. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF MULTIPLE PERSONS OR PARTIES AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING. YOU AND VCARE FURTHER WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATED TO THESE TERMS.
24. GOVERNING LAW AND VENUE
These Terms and any dispute shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-laws principles. For any matter not subject to mediation and arbitration under Sections 21–22 (including without limitation actions to compel arbitration or enforce an arbitration award, or claims for injunctive relief), the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Harris County, Texas, and waive any objection to such venue on the basis of inconvenient forum or otherwise.
25. STATUTE OF LIMITATIONS
All disputes arising under these Terms shall be governed by Texas statutes of limitations.
26. FORCE MAJEURE
VCare shall not be liable for any failure or delay in performance arising from causes beyond its reasonable control, including without limitation acts of God, natural disasters, pandemic, epidemic, war, terrorism, civil unrest, governmental action, labor disputes, supply chain disruption, carrier delays, internet or telecommunications failures, or failures of fulfillment or licensing partners.
27. TERMINATION AND SUSPENSION
VCare may suspend or terminate your access to the Site, cancel orders, or refuse service at any time, with or without cause and with or without notice. Upon termination, all provisions of these Terms that by their nature should survive will survive, including without limitation intellectual property, disclaimers, limitation of liability, indemnification, international use and compliance, and dispute resolution.
28. MODIFICATIONS TO THE TERMS
VCare may modify these Terms at any time by posting the revised Terms on the Site and updating the “Last Updated” date. Material changes will be brought to your attention through reasonable means. Your continued use of the Site after the effective date of any revisions constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Site.
29. SEVERABILITY; ASSIGNMENT; ENTIRE AGREEMENT; WAIVER
If any provision of these Terms is held invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect. You may not assign or transfer these Terms or any rights or obligations hereunder without VCare's prior written consent, and any attempted assignment without such consent is void. VCare may freely assign or transfer these Terms in whole or in part. These Terms, together with the Privacy Policy and any policies posted on the Site or order documentation, constitute the entire agreement between you and VCare regarding the subject matter hereof and supersede all prior or contemporaneous agreements. No waiver of any provision shall be effective unless in writing signed by VCare.
30. NOTICES AND CONTACT
Any notice required or permitted under these Terms shall be in writing and delivered to the addresses below. Notices to VCare are not effective until received in writing.
VCare Services, LLC
Attn: Legal / Customer Service
1116 W. Pasadena Fwy Rd., Pasadena, TX 77506
Office: 346-270-1723 | Cell: 281-236-0667
Email: contact@vcareservicesllc.com | Drkishore@VCareServicesllc.com
Website: vcareservicesllc.com
BY USING THE SITE OR PURCHASING ANY PRODUCT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS OF SALE AND USE, INCLUDING THE TJC MEDIATION-THEN-ARBITRATION CLAUSE, ADR FEE-SHARING, CLASS-ACTION WAIVER, JURY-TRIAL WAIVER, INTERNATIONAL USE AND EXPORT COMPLIANCE OBLIGATIONS, GOVERNING LAW, AND VENUE PROVISIONS.
Note: The mediation and arbitration clauses in Sections 21 and 22 are adapted from the sample alternative dispute resolution clauses published by the Texas Justice Center at www.tjcadr.com/clauses. As the TJC notes, sample clauses are provided as examples and not as legal advice; VCare has consulted its own counsel regarding their inclusion in these Terms.